All sales are final. We do not accept returns or offer refunds once an order has been fulfilled. Please double-check your order before checking out.

If your order arrives damaged, contains the wrong item, or has missing items, email us at support@pokepraise.com. We’ll make it right.

You can cancel your order before shipment by emailing support@pokepraise.com with your order number and the Subject Title "CANCELLATION REQUEST"
Note: All cancellations are subject to a 6% fee to cover payment processing costs. This amount will be deducted from your refund.