This Privacy Policy describes how POKE PRAISE LTD (“PokePraise”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.pokepraise.com.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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WHO WE ARE:

Business Name: POKE PRAISE LTD

Trading Name: PokePraise

Website: www.pokepraise.com

Contact Email: ahmed@pokepraise.com

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WHAT DATA WE COLLECT:

We may collect and process the following personal data; Name, Email Address, Billing and Shipping Address, Phone Number, Payment Method (processed securely via third-party providers; not stored by us), IP Address, Purchase History and Order Details, and any information you provide via forms, emails, or support requests. We also collect usage data (such as pages visited and time spent on site) using cookies and analytic tools via the Wix Platform.

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HOW WE USE YOUR DATA:

We use your data to; Process and Deliver Your Orders, Provide Customer Support, Email You Order Confirmations and Relevant Service Updates, Improve Our Website and Services, Comply with Legal Obligations (such as Tax Records). We do NOT sell, rent, or trade your personal data.

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LAWFUL BASES FOR PROCESSING:

We process your data based on; Contract (to fulfil and deliver your orders), Legal Obligation (for tax, fraud prevention, and regulatory compliance), Consent (for marketing emails; if opted in), Legitimate Interests (to improve our service and protect against fraud).

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HOW WE STORE & PROTECT YOUR DATA:

Your data is stored securely on Wix’s encrypted servers, and payment details are processed by trusted third-party providers like PayPal and Wix Payments. We use HTTPS/SSL encryption, Limited data access controls, and Secure backup and firewall protection all through Wix’s Platform. We NEVER store full payment card information.

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SHARING YOUR DATA:

We ONLY share your data with trusted third parties necessary to operate our business such as; Wix (for website hosting and e-commerce functionality), PayPal and Wix Payments (to securely process transactions), Royal Mail (to fulfil and deliver your orders), Analytic Tools (such as Google Analytics and Wix Analytics, for website performance insights). These parties are contractually obligated to handle your data securely and in compliance with applicable laws. Once you click on a link to a Third-Party platform, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

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COOKIES:

We use Cookies to; Enable basic site functionality, remember your preferences, Analyse site usage (via Google Analytics and Wix Analytics), Facilitate secure checkout. You can manage your cookie preferences through your browser settings or via the cookie banner on our site. For more see the cookie policy via the cookie banner on or site.

Our website, www.pokepraise.com, uses cookies and similar technologies to enhance browsing experience, provide essential site functionality, and help us understand how visitors use our site.

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, login status, and browsing behaviour.

The types of cookies we use are; Essential Cookies (necessary for basic website functions such as shopping cart and secure checkout), Performance Cookies (which help us understand site usage via analytics tools such as Google Analytics and Wix Analytics), Functionality Cookies (which remember your language and region preferences), and Marketing Cookies (which may be used, WITH CONSENT, to deliver relevant ads or track conversions).

When you visit our site, you will be prompted to accept or manage cookies via our cookie banner. You can also change your browser settings to refuse or delete cookies at any time, but this may affect site functionality.

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AGE OF CONSENT:

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. We do not knowingly collect data from anyone under the age of majority in their state or province of residence.

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YOUR DATA RIGHTS:

Under UK GDPR, you have the right to; Access your personal data, Correct any inaccurate data, Request erasure of your data (“right to be forgotten”), Restrict or object to processing, Port your data to another provider, Withdraw consent at any time (for marketing), Lodge a complaint with the Information Commissioner's Office (ICO): www.ico.org.uk | Tel: 0303 123 1113

To exercise these rights, contact us at: ahmed@pokepraise.com.

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HOW LONG WE KEEP YOUR DATA:

We keep your data only as long as necessary; Order and transaction records (6 years for tax and legal purposes), Marketing data (until you unsubscribe or withdraw consent), and Analytics data (anonymised and retained for service improvement).

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INTERNATIONAL TRANSFERS:

Your data may be stored on Wix servers located outside the UK (such as in the US or EU). Wix complies with international data protection standards and ensures that any data transfers are made under adequate safeguards, including Standard Contractual Clauses (SCCs).

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CHANGES TO THIS POLICY:

We reserve the right to update this policy to reflect legal or operational changes. Any updates will be posted here.

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CONTACT US:

If you have questions about this policy or how we use your data, contact us at: ahmed@pokepraise.com